In recognition of our quality management system, we have been certified ISO 9001v2000 by the Austrian Office of OQS, repsenting IQNet for Austria, first worldwide network for Quality.

We adopt the quality management system mainly to satisfy:

	Our clients ;
	Our human resources ;
	Our partners ;
	Our shareholders.

We have established and maintained an outstanding quality management system over the years in all the following activities:

	Maritime and air export transit ;
	Maritime and air import transit ;
	Maritime deconsolidation import.

We have to follow established procedures to preserve that system, like:

	Do a profound SWOT (Strength – Weaknesses – Opportunities – Threats) analysis ;
	Create and follow a strategic vision ;
	Determine the needs and expectations of our customers ;
	Define and apply a quality policy ;
	Use the objectives and the appropriate resources ;
	Identify processes ;
	Ensure the efficiency of all these processes ;
	Determine all non-regulations (outliers/ discontinuities) and eliminate their major causes ;
	Evaluate the effectiveness of the system particularly via the review of the management department ;
	Improve continuously the quality management system.